New Visitors:

Your first visit to our hospital will surely be a comfortable one, our caring coordinators and apt systems will ensure this experience!

Step 1: Know us through different sources: Website, Phone, Informational Literature, etc.

Step 2: Select Specialty and Doctor: Our website appointment and search module is the most advanced and easy to use. Book an Appointment or Submit your query in few easy steps at the ease of your finger tips. The other way is to contact us directly on phone (http://www.dvhc.com/contact-us).

Step 3: If you are travelling from out of India we’ll take care of your travel needs right from Airport Pick-Up till Drop after treatment. Domestic patients can take guidance from Google Maps or we can assist over phone as-well.

Step 4: Report to the reception or the person who is coordinating your visit. We’ll ensure your treatment in a comfortable way.

General Guidelines to Visitors:

We understand our responsibility in your treatment process, certain things we expect from you:

• To follow the patient / attendant responsibilities displayed on every floor inside the hospital.
• Adhere to the Visiting Hour Policy of the hospital and limit your visit to the same to avoid inconvenience to the doctors, staff and the patient.
• Sometimes based on the critical condition of the patient, the staff might restrict you to visit your patient, please cooperate in that situation.
• Keep the visitor pass issued to you at the time of admission with you while visiting your patient.
• The security may ask you for the same while allowing you to visit patient areas.
• Children below the age of 12 are not allowed, this is done to save them from infection.
• Use softer tones while using phones. Phones are restricted in critical areas and the areas where the same is mentioned.
• Cooperate with the security and staff of the hospital.

What is Cardiac Second Opinion?

Cardiac Second Opinion is a unique portal provides online information about the cardiac treatment choices. It stays true to the internationally accepted guidelines provided by the organizations like American Heart Association (AHA) and European cardiological Society (ECS). Any individual from India or international can use this portal to get an opinion regarding their treatment from the renowned cardiologists, cardiac surgeons, electrophysiologists, cardiac anaesthetists, cardiac intensivists, cardiac rehab scientists, heart failure specialists for any heart related condition.

Benefits of cardiac Second Opinion:

• Helps in correct diagnosing and providing information for further medical analysis and treatment
• Provides opinion for the treatment process or any other alternatives
• Allows you to opt for the treatment based on your medical condition
• It may save your time and money in the long term
• In some cases, the second opinion helps to avoid the unwanted procedures and surgeries

Care for your health ..... Get A Preventive Health Check-up Done !

This fast paced world that we work and live in, takes its toll on us daily. We need to be vigilant, as to how to stay healthy, how to combat stress, how to get the best out of life.

Being health conscious, careful about one’s diet and doing regular exercise is good and helps keep one fit. Modern lifestyles don’t leave people with quality time for health routines.It then becomes necessary that periodic health checkups to be done for early detection of diseases.

• Heart health checkup
• General health checkup
• Disease specific checkup
• Child health checkup

Admission

Patients are admitted to DVHC from different sources:

OPD- Doctors might advice for admission to a respective ward.

Casualty- Emergency patients are treated and admitted if required

Referrals: Referrals from Secondary Care Centres / Clinics, etc.

On the advice of the treating doctor, the patient will be admitted to the concerned ward. The ward will be designated by the inquiry staff at the admission desk (Ground Floor) and will be entered in the case sheet. All the patients will be admitted under their unique hospital identification (UHID) so as to maintain the record for future reference. Visitor’s Pass will be issued at the time of admission.

A minimum amount is needed to be deposited at the billing cash counter as advised by the admission desk staff. This deposition amount varies depending upon the area/ward in which the patient is being admitted.

In case the patient has cashless facilities then they have to visit TPA desk or the corporate desk. Their admission formalities are completed as per the guidelines of the respective Corporate or Insurance Company.

Discharge

Once the staff gets the intimation from the concerned department, the discharge procedure is initiated. The process takes up approximately 3 hours from the verbal instructions of the discharge to hand over of discharge papers.

In the paying cases, the discharge is handed over to the party of the patient in the ward only after all the hospital dues are settled in the billing cash counter. In the case of TPA/cashless/corporate discharge, all the formalities will only be completed after getting the approval from the concerned company.

Our nurse will explain all the medications which the patients need to continue after the discharge and about any other follow up instructions.

In case the patient requires the medical ambulance for the drop, then the party needs to inform our nurse or our patient care executive as they will make the necessary arrangements.

OPD Schedule

Contact Help line Numbers:

(CCU) 09650021146, 09650066689, 01142251592/93

Reception 01142254000

Echo Lab 01142251090

Mon to Sat : 8:00am to 8:00pm

Sun : Closed